Refrigerated products are not returnable. Unless delayed by the carrier or due to our mistake.
Free expedited shipping orders could be expected to be delivered within of 2-6 days period.
Refrigerated orders cannot be refused if delivered with in the time frame.
If order is refused the refund will not be processed.
All WarmMark claims must be made at the time of delivery marked by the carrier.
We are not responsible for orders left outside, PO Boxes and stolen orders.
Returning Unused Products: Returns are easy. New non refrigerated, unopened, sealed product(s), are entitled to a refund, within 30 days, less shipping fees. A 15% restocking fee may apply. All cancellations are subject to 3% reversal fee.
  • In the event of returning a ‘free shipping’ item there is a mandatory deduction of $9.95 from your total refund.
  • Heat Sensitive products are NOT returnable.
  • To return unused product/s for a refund – please Contact Us or call (732) 972-5700 EST M-F 10-4 for prior approval.
  • Returns are sent to:
    Vitamin Cove USA
    9 Eisenhower Circle, Morganville NJ, 07751
Please include your name, address, original invoice number and receipt, email address, and daytime phone as well as your reason for returning.
Please be sure to obtain approval for the return before mailing.
Returning Used Products:
  • Due to safety precautions, we cannot and do not accept returns on items that have been opened, used or have their safety seals broken.
  • The supplement are yours once you open it.
  • You are welcome to email us for professional guidance on what to expect from the use of all of our supplements.
Important Returns Information:
Please contact our customer service in advance to approve the return.
Contact Us or call (732) 972-5700 EST M-F 10-4
Refrigerated Products are not returnble.